Sex trafficking and customer service
What the county recorded
This item is not from the published agenda
It is a stretch of the recording that this archive identified as a separate matter — a call to order, a recess, or something taken up that the agenda does not list. There is no official title, no staff recommendation and no disposition, because the county never recorded one. Everything below is inferred.
The source document
The county’s agenda for Planning Commission, Sep 3, 2020
The published PDF. Its text could not be extracted — it is an image-only scan — so nothing in it is searchable here, but it reads normally.
The county’s minutes for Planning Commission, Sep 3, 2020
The published PDF, as served by the county. This item is one entry in it.
What was said
Machine transcription of 2m of recording, with speaker names inferred from voice matching. 0% of 15 lines carry a name. It shows what was said, not what was decided, and both the words and the names can be wrong.
I have friends who started their own YouTube channel and a lot of people watch and comment. It's a little weird because grown-ups try and chat with them in
private chat rooms. Sex trafficking happens everywhere with children recruited on average at age 13. 55% of victims met their trafficker for the first time online. Traffickers friend and follow children through apps and social media, luring them into relationships before forcing them into trafficking situations.
know who's talking to me online and how to protect me. Go to
the Pasco County Commission on Human Trafficking website to learn more.
Quality of customer service has been outstanding.
Beyond satisfied. Absolutely beyond satisfied.
It's a completely different mindset. It's a completely different approach. The county's been taking extra care and working together with us and a team approach.
I think that the Pasco County has made strides in development of procedures and programs to where we have a relationship built with them. So when I do call, Uh we have somebody that we know each other by name and we have an opportunity to get in front of our problem.
So important that the customer service within any organization evolves with its customers and I think Pasco County is doing a great job of that.
The other thing I've seen is that there's more interaction between the county staff and the community at large.
We have an opportunity to talk with people because we go to the vertical codes and the horizontal codes meeting.
Looking at something and saying yes I can help you and I understand what you want to do and and I'm going to help you do it. That makes all the difference in the world.
Listen in the past five years the changes that have come to the permitting department, the planning department, the zoning department are composite completely different. Just a breath of fresh air. It's nice to walk in and see a smiling face and shake hands with someone and and then when you make a phone call and they're picking up the phone and you're talking to someone and they're finding you answers and they're getting you the answers that you want and you need, it's just, it's it's a great feeling.
All commissioners, all five commissioners I know very well, and they all have focused very hard on customer service.
The attitude is is that we are your customers and you need to be treated like a customer. And that's exactly what Don Rosenthal says.